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Emergency Telephone Numbers
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| 031 361 0000 | Emergency Response |
| 10111 | Police Emergency |
| 031 300 3333 | Metro Police |
| 031 368 2207 | Tourist Protection Unit |
| 031 360 4430 | Anti – Hijack Unit |
| 031 307 7000 | Child Protection |
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| 031 337 2200 | Sea Rescue |
| 031 307 7744 | Mountain Rescue |
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| 031 361 0000 | Durban Fire Brigade |
| 033 845 5900 | Pietermaritzburg Fire Brigade |
| 035 797 3911 | Richards Bay Fire Brigade |
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| 0800 010101 | Automobile Association Emergency Rescue |
| 0800 033007 | Automobile Association Medical Rescue |
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| 031 312 2323 | Durban Life Line |
| 033 394 4444 | Pietermaritzburg Life Line |
| 031 312 2323 | Rape Crisis Line |
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| 10177 | Metro Ambulances |
| 031 309 1404 | Citi Med |
| 082 911 | Netcare |
| 031 337 6522 | SA Red Cross |
| 031 305 6588 | St John’s |
| 0800 000024 | Swiftcare (24hrs) |
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| 031 327 2000 | Addington |
| 031 451 5000 | Clairwood |
| 031 204 1300 | Entabeni |
| 031 204 1377 | Entabeni 24 Hr Emergency |
| 031 240 2861 | Inkosi Albert Luthuli |
| 031 360 3111 | King Edward VIII |
| 031 208 7121 | King George V |
| 031 268 5700 | McCord’s |
| 031 208 8181 | Parklands |
| 031 907 8111 | Prince Mshiyeni |
| 031 403 3223 | RK Khan |
| 031 309 3918 | St Aidan’s |
| 031 460 5000 | Wentworth |
| 031 268 5000 | St Augustine’s |
| 031 765 1316 | Hillcrest |
| 031 702 0777 | Crompton – Pinetown |
| 031 265 0911 | Westville |
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| 033 395 4911 | Edendale – PMB |
| 033 395 4911 | Greys – PMB |
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| 034 212 1111 | Dundee |
| 033 413 2446 | Greytown |
| 033 389 7500 | Hilton – St Anne’s |
| 036 631 0065 | Ladysmith – La Verna |
| 036 637 2111 | Ladysmith – Provincial |
| 033 701 1516 | Underberg |
| 033 345 3406 | Midlands Medi Centre |
| 035 474 2071 | Eshowe |
| 035 772 7716 | Empangeni Garden Clinic |
| 035 789 0635 | Richards Bay Medi Clinic |
| 035 789 0635 | Richards Bay – Bay Hospital |
| 032 944 5061 | Tongaat |
| 031 560 5500 | Umhlanga |
| 039 317 3201 | Margate |
| 039 682 1111 | Port Shepstone Provincial |
| 039 682 4882 | Port Shepstone – Hibiscus |
| 039 976 1300 | Scottburgh |
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| 031 337 1288/9 | ER Central |
| 031 304 3000 | Dental Services |
| 031 207 3946 | Emergency Chemist |
| 031 305 6151 | Emergency Chemist |
| 031 304 4934 | Durban Tourist Junction |
| 031 332 2595 | Beach Office |
| 031 304 7144 | Tourism Kwazulu – Natal |
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| 031 304 4934 | KZN Wildlife Bookings |
| 031 304 4934 | SA National Parks Bookings |
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| 082 162 | Weather Forecasts |
| 082 231 1602 | Weather Office |
| 082 231 1600 | Coastal Forecast |
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| 083 915 8000 | Computicket |
| 0861 400 500 | TicketWeb |
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| 031 5660 400 | Sharks Board |
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| 031 340 7144 | Tourism Kwazulu – Natal |
| www.tourism-kzn.org |
| www.kwazulunatal.org |
| www.zulu.org.za |
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| 033 345 1451 | Pietermaritzburg Tourism |
| www.pmbtourism.co.za |
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| 031 777 1874 | Thousand Hills Tourism |
| 082 802 1643 | Battlefields Route |
| 036 352 6253 | Bushman’s River Tourism |
| 039 312 2322 | Margate Tourism |
| 031 561 4257 | Sugar Coast Tourism |
| 032 946 1997 | Dolphin Coast Publicity |
| 035 788 0039 | Richards Bay Tourism |
| 035 590 1247 | St Lucia Tourism |
| 036 448 1557 | Drakensberg Tourism |
| 034 413 1144 | Pongola Tourism |
| Kwazulu-Natal | 9,070,458 |
| South Africa | 44,328,322 |
220 / 240 Volts, 50 Hz
Standard Time 2 hours ahead of Greenwich Mean Time, one hour ahead of Central European Winter Time. 10 Hours behind New Zealand Winter Time, 8 Hours behind Australian Winter Time.
Subtropical, fairly constant all year round with high humidity levels on the coast during summer. Inland areas more temperate. Swimming in sea can be enjoyed all year, as the warm waters of the Indian Ocean rarely fall below 17º Celsius.
Based on Rand ( R ) consisting of 100 cents. Bank notes issued in denominations of R10, R20, R50, R100 and R200. In early 2002 the Rand exchanged R11 to the Dollar and R16 to the pound.
Value Added Tax currently at 14%, is levied on market / quoted price on most goods offered for sale and hospitality services. Refunds of VAT paid for goods ( not services ) may be claimed by foreign tourists, provided total claim exceeds R250 and goods are being taken with them out of South Africa. Tax Invoices and actual goods presented as proof. Details and procedures obtainable at Airports and Satour offices.
Precautions must be taken when visiting the hot north-eastern region of Kwazulu-Natal, as Malaria is endemic to some areas, and anti-malarial drugs are recommended from October to May. While tap water at hotels, inns, lodges and other public places is purified and safe to drink, water in lakes or slow - moving streams in outlying areas may contain harmful organisms, including bilharzia and cholera.
Good hospitals and medical services in most urban and tourist areas. While major credit cards are usually accepted, cash may sometimes be required, and medical insurance should be taken out before visiting the country.
Although the city is generally safe, caution should be exercised when both visiting the beachfront and market areas in the central district, where pickpocketing can occur. As theft from cars and hijackings do occasionally occur, be sensible – lock doors and close windows when driving in the city, especially at night, and don’t leave cell phones and wallets exposed. Remember it is far better to surrender your possession than confront a would-be thief or hijacker.
Between 10 and 15 percent usually given to waiters, housekeeping staff, tour guides, taxi drivers and porters.
The main airport is DURBAN INTERNATIONAL, situated about 15 minutes south of the city centre, with a shuttle service between the airport and the SAA terminal in the CBD.
| Flight information | 031 451 6667 |
| Reservations | 031 250 1111 |
| Charter Services | 031 563 7921 Virginia Airport, Durban North |
A valid driving license, held for at least five years, is necessary to hire a car in South Africa. It is advisable to leave your rental car in secure, off-road parking, especially at night, as theft may occur out of motor vehicles left unattended
| Avis | 031 408 1282 |
| Budget | 031 304 9023 |
| Forest Drive | 031 562 8433 |
| Imperial | 031 337 3731 |
| Maharani | 031 337 0211 |
| Tempest | 031 368 5321 |
| Windermere | 031 312 0339 |
Taxis are not “hailed” as in some countries, but must be booked in advance.
| Aussies | 031 309 7888 |
| Bunny Cabs | 031 332 2914 |
| Eagle | 031 337 8333 |
| Zippy Cabs | 031 202 7067 |
| 031 309 5942 | Durban Transport offers a regular local bus service |
| 031 307 3503 | Mynah Buses between Beachfront, CBD and Berea |
| 031 706 1371 | Marinpine Transport |
| 031902 1440 | South Coast Bus Service |
Tuk-Tuks offer short hops between the beachfront and the CBD
| 0860 333 444 | Super Shuttle 24 hr door to door service anywhere in Kwazulu-Natal |
| 082 783 7671 | Blue Dolphin to anywhere, anytime |
| 083 289 0509 | Ricksha Bus city tours and beachfront shuttles |
| 031 263 0467 | Mozzie Cabs |
| 031 309 7830 | Greyhound Inter City Service |
| 031 308 8111 | Translux from Railway Station in Umgeni Rd |
| 031 368 3889 | U-Tours beachfront to Wild Coast Sun |
| 039 312 1406 | Margate Mini Coach operates on the South Coast |
While buses, taxis or cars are usually faster and more convenient for getting about in the Durban Metropolitan area and further afield, rail services connect Durban with Kwazulu-Natal South Coast and all major centers in South Africa. The main Railway Station is situated in Umgeni Rd.
| 031 361 3388 | Inquiries |
| 0860 008888 | Reservations |
| Australia | 031 208 4163 |
| Belgium | 031 303 2840 |
| Chile | 031 312 8608 |
| China | 031 563 4534 |
| Denmark | 031 202 9396 |
| Finland | 031 903 6395 |
| Germany | 031 305 5677 |
| Greece | 031 301 4880 |
| India | 031 304 7020 |
| Italy | 031 368 4388 |
| Madagascar | 031 312 9704 |
| Mozambique | 031 304 0200 |
| Netherlands | 031 304 1770 |
| Norway / Sweden | 031 207 6900 |
| Pakistan | 031 304 8836 |
| Portugal | 031 305 7511 |
| Spain | 031 764 2574 |
| United Kingdom | 031 305 3041 |
| USA | 031 304 4737 |
| Uruguay | 031 262 7331 |