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ESSENTIAL INFO DURBAN - SOUTH AFRICA


Emergency Telephone Numbers
Tourist Information
Population
Electricity
Time
Climate
Currency
Value Added Tax (VAT)
Health
Medical Services
Safety
Tipping
Transport


EMERGENCY TEL NO. WHEN IN DURBAN (+27 31 International)

031 361 0000Emergency Response
10111Police Emergency
031 300 3333Metro Police
031 368 2207Tourist Protection Unit
031 360 4430Anti – Hijack Unit
031 307 7000Child Protection
 
031 337 2200Sea Rescue
031 307 7744Mountain Rescue
 
031 361 0000Durban Fire Brigade
033 845 5900Pietermaritzburg Fire Brigade
035 797 3911Richards Bay Fire Brigade
 
0800 010101Automobile Association Emergency Rescue
0800 033007Automobile Association Medical Rescue
 
031 312 2323Durban Life Line
033 394 4444Pietermaritzburg Life Line
031 312 2323Rape Crisis Line
 
MEDICAL CONTACTS
 
Ambulances
 
10177Metro Ambulances
031 309 1404Citi Med
082 911Netcare
031 337 6522SA Red Cross
031 305 6588St John’s
0800 000024Swiftcare (24hrs)
 
Hospitals & Medi Centers
 
031 327 2000Addington
031 451 5000Clairwood
031 204 1300Entabeni
031 204 1377Entabeni 24 Hr Emergency
031 240 2861Inkosi Albert Luthuli
031 360 3111King Edward VIII
031 208 7121King George V
031 268 5700McCord’s
031 208 8181Parklands
031 907 8111Prince Mshiyeni
031 403 3223RK Khan
031 309 3918St Aidan’s
031 460 5000Wentworth
031 268 5000St Augustine’s
031 765 1316Hillcrest
031 702 0777Crompton – Pinetown
031 265 0911Westville
 
033 395 4911Edendale – PMB
033 395 4911Greys – PMB
 
034 212 1111Dundee
033 413 2446Greytown
033 389 7500Hilton – St Anne’s
036 631 0065Ladysmith – La Verna
036 637 2111Ladysmith – Provincial
033 701 1516Underberg
033 345 3406Midlands Medi Centre
035 474 2071Eshowe
035 772 7716Empangeni Garden Clinic
035 789 0635Richards Bay Medi Clinic
035 789 0635Richards Bay – Bay Hospital
032 944 5061Tongaat
031 560 5500Umhlanga
039 317 3201Margate
039 682 1111Port Shepstone Provincial
039 682 4882Port Shepstone – Hibiscus
039 976 1300Scottburgh
 
Medical Services
 
031 337 1288/9ER Central
031 304 3000Dental Services
031 207 3946Emergency Chemist
031 305 6151Emergency Chemist
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TOURIST INFORMATION

031 304 4934Durban Tourist Junction
031 332 2595Beach Office
031 304 7144Tourism Kwazulu – Natal
 
031 304 4934KZN Wildlife Bookings
031 304 4934SA National Parks Bookings
 
082 162Weather Forecasts
082 231 1602Weather Office
082 231 1600Coastal Forecast
 
083 915 8000Computicket
0861 400 500TicketWeb
 
031 5660 400Sharks Board
 
 
TOURIST CENTRES
 
031 340 7144Tourism Kwazulu – Natal
www.tourism-kzn.org
www.kwazulunatal.org
www.zulu.org.za
 
033 345 1451Pietermaritzburg Tourism
www.pmbtourism.co.za
 
031 777 1874Thousand Hills Tourism
082 802 1643Battlefields Route
036 352 6253Bushman’s River Tourism
039 312 2322Margate Tourism
031 561 4257Sugar Coast Tourism
032 946 1997Dolphin Coast Publicity
035 788 0039Richards Bay Tourism
035 590 1247St Lucia Tourism
036 448 1557Drakensberg Tourism
034 413 1144Pongola Tourism
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POPULATION

Kwazulu-Natal9,070,458
South Africa44,328,322
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ELECTRICITY

220 / 240 Volts, 50 Hz
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TIME

Standard Time 2 hours ahead of Greenwich Mean Time, one hour ahead of Central European Winter Time. 10 Hours behind New Zealand Winter Time, 8 Hours behind Australian Winter Time.
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CLIMATE

Subtropical, fairly constant all year round with high humidity levels on the coast during summer. Inland areas more temperate. Swimming in sea can be enjoyed all year, as the warm waters of the Indian Ocean rarely fall below 17º Celsius.
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CURRENCY

Based on Rand ( R ) consisting of 100 cents. Bank notes issued in denominations of R10, R20, R50, R100 and R200. In early 2002 the Rand exchanged R11 to the Dollar and R16 to the pound.
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VALUE ADDED TAX ( VAT )

Value Added Tax currently at 14%, is levied on market / quoted price on most goods offered for sale and hospitality services. Refunds of VAT paid for goods ( not services ) may be claimed by foreign tourists, provided total claim exceeds R250 and goods are being taken with them out of South Africa. Tax Invoices and actual goods presented as proof. Details and procedures obtainable at Airports and Satour offices.
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HEALTH

Precautions must be taken when visiting the hot north-eastern region of Kwazulu-Natal, as Malaria is endemic to some areas, and anti-malarial drugs are recommended from October to May. While tap water at hotels, inns, lodges and other public places is purified and safe to drink, water in lakes or slow - moving streams in outlying areas may contain harmful organisms, including bilharzia and cholera.
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MEDICAL SERVICES

Good hospitals and medical services in most urban and tourist areas. While major credit cards are usually accepted, cash may sometimes be required, and medical insurance should be taken out before visiting the country.
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SAFETY

Although the city is generally safe, caution should be exercised when both visiting the beachfront and market areas in the central district, where pickpocketing can occur. As theft from cars and hijackings do occasionally occur, be sensible – lock doors and close windows when driving in the city, especially at night, and don’t leave cell phones and wallets exposed. Remember it is far better to surrender your possession than confront a would-be thief or hijacker.
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TIPPING

Between 10 and 15 percent usually given to waiters, housekeeping staff, tour guides, taxi drivers and porters.
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TRANSPORT



Airline Information

The main airport is DURBAN INTERNATIONAL, situated about 15 minutes south of the city centre, with a shuttle service between the airport and the SAA terminal in the CBD.

Flight information031 451 6667
Reservations031 250 1111
Charter Services031 563 7921 Virginia Airport, Durban North


Car Hire

A valid driving license, held for at least five years, is necessary to hire a car in South Africa. It is advisable to leave your rental car in secure, off-road parking, especially at night, as theft may occur out of motor vehicles left unattended

Avis031 408 1282
Budget031 304 9023
Forest Drive031 562 8433
Imperial031 337 3731
Maharani031 337 0211
Tempest031 368 5321
Windermere031 312 0339


Taxis

Taxis are not “hailed” as in some countries, but must be booked in advance.

Aussies031 309 7888
Bunny Cabs031 332 2914
Eagle031 337 8333
Zippy Cabs031 202 7067


Local Buses

031 309 5942Durban Transport offers a regular local bus service
031 307 3503Mynah Buses between Beachfront, CBD and Berea
031 706 1371Marinpine Transport
031902 1440South Coast Bus Service


Shuttle Services

Tuk-Tuks offer short hops between the beachfront and the CBD

0860 333 444Super Shuttle 24 hr door to door service anywhere in Kwazulu-Natal
082 783 7671Blue Dolphin to anywhere, anytime
083 289 0509Ricksha Bus city tours and beachfront shuttles
031 263 0467Mozzie Cabs


Coach Services

031 309 7830Greyhound Inter City Service
031 308 8111Translux from Railway Station in Umgeni Rd
031 368 3889U-Tours beachfront to Wild Coast Sun
039 312 1406Margate Mini Coach operates on the South Coast


Rail Services

While buses, taxis or cars are usually faster and more convenient for getting about in the Durban Metropolitan area and further afield, rail services connect Durban with Kwazulu-Natal South Coast and all major centers in South Africa. The main Railway Station is situated in Umgeni Rd.

031 361 3388Inquiries
0860 008888Reservations


Consulates

Australia031 208 4163
Belgium031 303 2840
Chile031 312 8608
China031 563 4534
Denmark031 202 9396
Finland031 903 6395
Germany031 305 5677
Greece031 301 4880
India031 304 7020
Italy031 368 4388
Madagascar031 312 9704
Mozambique031 304 0200
Netherlands031 304 1770
Norway / Sweden031 207 6900
Pakistan031 304 8836
Portugal031 305 7511
Spain031 764 2574
United Kingdom031 305 3041
USA031 304 4737
Uruguay031 262 7331
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